Community Cloud
Salesforce Community Cloud is a platform for networking, sharing, and working together. Community Cloud is Salesforce’s social network, enabling interaction with clients, benefactors, business associates, and staff. Customer interactions may be greatly improved by combining the power of Community Cloud with Salesforce. Customers and business associates may access your community’s resources from any location and on any platform (desktops, tablets, and mobile). They may ask questions, receive responses, and communicate with the rest of the community all from inside the same application.
Community Cloud may be thought of as a cross between a knowledge repository and an interactive game. We can modify the online community to suit your needs, whether you want to sell items, provide services, or do both.
Our Capabilities
- Build communities quickly by using many types of templates such as Salesforce Tab + Visualforce, Partner Central, Lightning Bolt, and Napili templates for faster deployment.
- Customize communities to reflect your branding, user interface, tabs, functionality, and other requirements.
- Enhance content management with tag-based content search, content sharing based on rules, and license requirements.
- Maximize your community for collaboration, file management, and Chatter.
- Develop Visualforce pages to create custom user interfaces. (Our team can do this for communities with JQuery plugins and bootstrap.)
- Create a knowledge base to help customers help themselves. (Customers like knowledge bases and articles because they get answers to their questions quickly.)
Additionally, you have limitless possibilities since you can also add features such as self-registration, reports and dashboards, custom applications, order management, case escalation, chatter collaboration, and Salesforce Files. OrchidTech and Community Cloud give you the ability to engage customers, provide better customer service, improve productivity, and grow sales. With the assistance of an experienced and certified OrchidTech developer, you get everything you need in your community.
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We help firms become more resilient & sustainable. Get ready to become more productive & innovative with OrchidTech